Pricing

Turning questions into sales and problems into loyalty, 24/7.

Install me!

SalesBot
or SupportBot

£75/mo + vat

100 qualified leads or resolved tickets/mo included, then £1 per lead until the next billing period.

Subscribe

SalesBot or SupportBot
Growth

£350/mo + vat

500 qualified leads or resolved tickets/mo included, then 90p per lead until the next billing period.

Subscribe

SalesBot or SupportBot
Scale

POA

Custom terms
Custom build
Lets talk!

Enquire

Expert Configuration

£2,500 + vat

2 day consultant-led project to build a data room to prime Handled for maximum bot-initiated conversations.

  • One of our experienced consultants spends two days embedded with your team, turning your policies and documents into the data room Handled needs to perform at its best, including writing any missing policies from scratch, so nothing's left half-built.

    You'll leave with a bot trained on the nuances of your business. It won't need time to learn on the job. It's ready to deliver its maximum impact from day one.

Enquire

Outsourced Humans

From £750/mo

Not every lead closes itself. Our humans can plug in as an extension of your sales or support team.

  • After Handled qualifies a lead, it hands it to your team, but if nobody's free to work it, that opportunity goes cold.

    Our team follows up immediately, trained on your product and pricing, so nothing Handled qualifies goes to waste.

    Priced as a retainer with a two-day-per-month minimum, with extra volume billed at £45/hour.

Enquire

Try SalesBot

Try asking:
"I run a Shopify store, can this qualify leads for me?"
"What happens after it hands off a lead to my team?"
"Does it ever try to close the sale itself?"

Try SupportBot

Try asking:
"What's your returns policy?"
"Which languages do you speak"
"What happens if you don't know the answer?"

Install your chatbot
Laptop screen displaying a dashboard with the handled app, showing connected integrations with HubSpot and Slack, and a navigation menu on the left.

Connect your tools

Simple connections to major CRMs and Slack. If we don’t have your tool we’ll have it ready within 7 days.

Laptop screen displaying a chatbot conversation management interface with a red sidebar menu showing options like Overview, Conversations, Widget config, and active chat bots, alongside chat transcripts and status filters such as All, Active, Resolved, Escalated, Ended, Sales, and Support.

Detailed conversation history

You have access to full transcripts of every conversation the bot has ever had, filterable by status, bot, category, and date.

Dashboard screen showing analytics data with sections for overview, conversations, and user activity, featuring metrics like number of conversations, qualification rate, resolution rate, and sales bot usage.
Computer screen displaying a sales management dashboard with red sidebar menu and line graph showing leads captured over time.

The SalesBot dashboard

The full overview at a glance. Conversation volume, qualification rate, sales funnel. All plotted over time.

Approved by…

Handled has passed the rigorous review process for major website platforms. Click a logo to install directly.

Frequently Asked Questions

Still have questions? Take a look through our help centre, or chat with our SalesBot!

Help Centre

  • Not at all.

    It starts with genuine discovery. Understanding what somebody actually needs, before moving into specifics.

    However, if a customer already knows exactly what they need, it won't over-probe, it moves straight to gathering the details.

  • No. It qualifies and hands off the lead to the nominated team member or department.

    Closing, pricing, and booking confirmation stay with your team. We handle the time consuming and repetitive early stages.

    • A summary of the conversation

    • Contact details

    • A drafted reply you can send as-is or adapt

    • The new contact and lead added to your CRM automatically, or updating the records of an existing customer if they already exist in your system.

    • A link to the full transcript.

    All delivered to the email and/or Slack of the nominated team member or department.

    We also offer the option to add custom requirements, which the bot will probe for and add to the lead summary.

  • A lead that's ready for handoff with a reachable contact, from genuine qualification work. Not a one-message exchange where the customer stated everything unprompted and got an instant handoff.

    That kind of single-shot form-fill isn't billed as a lead.

  • If someone asks something that's clearly an existing-customer support issue, Handled recognises the mismatch, tells them plainly that a specialist should help, and routes it to your support contacts instead, rather than trying to answer outside its lane.

    We do of course have our Support Bot. If subscribed to both the unified bot, or “Double Agent” will automatically detect which workstream and assign the lead or resolved query to the correct team.

  • Only if it genuinely fits what the customer has described. Never as a generic pitch bolted onto every conversation.